Call:

01254 588 499

Placing an order

Placing an order with us is easy…

Call or contact us with your enquiry and our experienced team will be delighted to help you. Hilden never turn down a challenge, it’s what we do best…

Call: 01254 588 499
Fax: 01254 589 574
Email: sales@hilden.com

Order terms & conditions

Prices

All prices are quoted exclusive of VAT at current rate.


Carriage

Any order under the value of £350 excluding VAT will incur a £15 carriage charge (UK mainland).
£20 for Northern Ireland, Isle of Man and Scottish highlands.

Delivery is based on standard 2-3 day service. Special delivery services are available on request. Please contact our sales team for carriage costs.

Delivery to offshore (Channel Islands, Ireland etc) – We can deliver to a destination in the UK of customer’s choice for onward delivery to be arranged at customer’s cost. Alternatively please contact the sales office for direct carriage cost.

International delivery – contact sales office.


Returns

A 15% handling charge will be made for the return of any goods plus the cost of carriage. Returns must be agreed with one of our sales account managers in advance.


Samples

Samples are available on a sale or return basis.


Sizes

All sizes stated are approximate and subject to a manufacturing tolerance.


Shrinkage

All textile goods, particularly cotton and polycotton are liable to some shrinkage on washing.


Special Sizes

Special sizes available on request + or – 10% tolerance on order quantities.


Colour

Every care has been taken to show colours accurately but the colour reproduction is limited by the printing process. For accurate matching we would advise that you request a fabric swatch. Please note colours may vary between batches of fabrics or goods.

Full terms and conditions of sales apply. Please contact one of our team if you would like to request a copy.

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